Resources: Rollcall Wisdom

Bill Westfall - Leadership, Management and Mastering Performance Management: Lecture Series

• Peak Performers
• Belief Systems
• The Four Dimensions of the Leadership Test
• The Leader as a Developer of People

Bill Westfall - Gallagher-Westfall Group:

• What is Rollcall Wisdom?
  
• Be Magnificent
  
• The Dancing Toll Taker
  
• An Introduction to the Leadership Test
• The Four Dimensions of the Leadership Test
  
• The Lesson of Seaman Hegdahl
  
• Letting Go
  
• The Myth of the Perfect Leader
  
• Nobility
  
• Peak Performance: The Lesson of Pistol Pete Maravich
  
• Reader Writer Thinker Fighter
  
• The Titanic Only Has to Sink Once
  
• To Be or To Do
  
• Whatever Happened to the Sugarland Express: Supporting and Directing in Leadership

Chief Harry Dolan - Dolan Consulting Group:

• Brush 'em Off
• Guardians of the Peace
• Knock it Off
• The Sterile Cockpit Rule
• Why We Say the Pledge
• The Community Policing Cycle
• Community Policing - Part 1
• Ever Crop Bacca?
• Smiley Gilbert
• People Talk
• The 24-Hour Rule
• Special Unit-itis

For more Rollcall Wisdom videos, please visit Dolan Consulting Group

"Converations with Bruno" - Cheif Alan V."Bruno" Brunacini

• Be Nice
• Customer Service Success Stories
• Conversations with Bruno
• Getting to Know "Mrs. Smith"
• Creating a Customer Service Culture
• Serving the Community
• How to Create a Customer Service Culture?
• Cost, Value and Mrs. Smith
• Look Versus Do
• Personal Effectiveness
• Take Care of the Inside to Take Care of the Outside
• Some Thoughts on Emotional Intelligence
• Some Thoughts on Command
• Some Thoughts on Staging
• Some Thoughts of Crew Resource Management
• Command and Collaboration